Our Solutions

Our Experience Delivers Unsurpassed Results & Value Realization

A key to your success is being different than your competition - we get that, and you will see this exemplified through your interactions with our team. Invictus is a bit different as we perform at a world class levels driving your results to your customers. You spend time perfecting your business processes. You start with ways to increase your productivity, the quality of your product, your service provision. What we do goes hand in hand with all your goals.

With strong affiliation to the United States, our customer experience professionals provide incomparable Customer Service and Technical Support solutions to some of the most respected companies in the world. Our experienced Executive team are experts in their field. Our Agents are highly engaged and willing to learn.

At Invictus, we provide our partners outstanding 24/7/365 services and solutions to real-world business challenges and customer service goals. By applying a continuous improvement approach via our multilingual operations, Invictus delivers value realization to optimizes your investment. We build customized systems around your requirements and to your specifications. Each step we take is with the overarching goal of making you more efficient.

Business Process Outsourcing

Yes, Invictus BPO services is the answer! As you know, Business Process Outsourcing (BPO) is a valuable and flexible strategy for your organization. BPO helps you achieve high performance by helping you control costs, reduce risk, and foster creative collaboration in growing the business and enhancing your customer experience.

Invictus BPO, not only provides you near shore, multilingual, 24X7 quality resources, services and results at near shore prices. Our experienced, knowledgeable management team is supporting you on all sides of the customer journey. Invictus Solutions has a focus on the true understanding of what a partnership relationship needs to succeed!

So, Invictus BPO takes on your company culture, makes your customer’s experience and engagement seamless and transparent. We take pride in completing your customer’s journey. Invictus Solutions understands the day by day support needed for your management team, provides a focus on enhanced communication and state-of-the-art analytic support.

Plus working in Belize, a great nearshore destination with our highly trained employees, strong telecom & technology platform, is just an all around fun place to be!

Invictus BPO is the key to a successful outsourcing project, with our vast experience we will partner with you to create the right approach and experience. We have the global scale, flexibility and technology expertise to deliver your successful global BPO projects. Invictus BPO will work with you to implement the tailored solution your business requires and execute the process from our new state of the art facility.

We have successful BPO relationships with global brands such as One Network, as well as a number of large US public sector organizations. This has given Invictus BPO the perspective to help clients see opportunities, as well as the capabilities to help seize those opportunities.

Information Technology Outsourcing

Invictus clients are looking for solid understanding and follow through execution of the highly technical enterprises. The client interest in driving costs out almost under any circumstance has shifted to a focus on productivity; Invictus understands that and will work with you to deliver significant efficiencies in your enterprise.

Leveraging Cloud technology Invictus is delivering 24/7 mission critical solutions and outsourced operations for many of their clients. Clients consistently ask what outsourcing providers can do to insure that availability never becomes an issue. Invictus leverages proprietary and Cloud based technology to achieve dramatic up-time results.

Innovation is the key to success and clients now require suppliers proactively introduce recommendations and suggestions on process improvements that will aid in overall productivity. It’s no longer good enough to be an operational outsourcer who just responds; partners need to be an integral part of the entire process. Innovation comes naturally at Invictus driven by our deep passion and commitment for understanding your business drivers and technical and staffing challenges.

Determining the value proposition of an outsourcing arrangement will be focused on total cost of providing the service and how to get more value from the investments in IT. Outsourcing is now an imperative for success in enterprises. At the same time, were facing an ever-changing world in IT. The remedy for the challenge is to choose an outsourcing provider that can take the buyer business forward to the future.

With deep insights into market places and rich hands-on experience in a variety of industries, Invictus provides tailor-made IT solutions, combined with our IT infrastructure and business process outsourcing services, to solve the unique challenges our clients are faced with. Through our cost-effective, IT enabled premium services; our clients will achieve significant cost reduction, improve service to their end users and grow profits.