Kunnect Edge compatibility guide for ebswebagent.com

Step 1

Head on over to http://www.ebswebagent.com/ via the Edge Browser.

Step 2

Select the three-dot […] menu on the far right of the omnibar, then select “Settings” on the bottom of the menu that appears.

Step 3

From the settings page, Select the “Default Browser” tab on the right, then under “Internet Explorer mode pages” select Add.

Step 4

In the popup “Add a page” enter the complete ebswebagent url. http://www.ebswebagent.com/Default.aspx then click “Add”

Step 5

Select “Internet Options” to the bottom of the “Internet Explorer mode pages”.

Step 6

You will be presented with the “Internet Properties” window. Navigate to the “Security” tab and select “Trusted Sites” with the Green Checkmark. Under Trusted Sites Select the “Sites” button.

Step 7

In the popup, add the ebswebagent url http://www.ebswebagent.com/ then click “Add”. Deselect the “Require server verification (https:) for all sites” checkbox the click “Close”.

Step 8

At this point we are on the home stretch. Navigate to the third tab on the top which is the “Privacy” tab. There we Deselect “Turn on Pop-up Blocker” and click “ok”.

Finished!

You are now configured to utilize the Kunnect Webagent at http://www.ebswebagent.com/. Refresh your ebswebagent.com tab and your agent will be able to log in.

For technical assistance during or after the migration, call 1 (877) 586 – 6328 or email us a kunnect_support@invictusbpo.com for more information.