See the work before you buy it.
Platform walkthroughs recorded in the production console, voice AI on live calls, and the floor in Belmopan on an ordinary shift. No sizzle reels, no stock footage.
One firm, end to end
How iKunnect, IKOneWorld, and Invictus fit together: an omnichannel platform, translation across 152 languages, and 43+ years of global operations experience.
The full library.
One firm, end to end
How iKunnect, IKOneWorld, and Invictus fit together: an omnichannel platform, translation across 152 languages, and 43+ years of global operations experience.
Inside the agent portal: language intelligence
An annotated walkthrough of the agent desktop, covering caller language detection, sentiment analysis, translation quality, and the live transcript window.
Precision: live translation and omni chat
One conversation, two languages, delivered in about an eighth of a second. Includes an omni chat session handling a Spanish-language mortgage lead.
Why field teams miscommunicate, and what to do about it
An animated explainer on the cost of language friction: lost sales, miscommunication risk, and low satisfaction, plus how In-Field closes the gap.
Handling urgent requests without adding risk
The notification cascade explained: portal alert, then secure SMS with an acknowledgement link, then an automated voice call with keypad confirmation.
Signal Path and Paycom: approval chains
A screen-recorded walkthrough of a Paycom system change moving through HR, Finance, and Payroll review, plus a scoped employee HR request.
Signal Path and Paycom, part two: private requests
Routing sensitive HR requests into a scoped queue, so a private question reaches the right team without becoming a broadcast.
Every message, in her language
A healthcare scenario following a Spanish-speaking patient through appointment communication that arrives in the language she actually reads.
Carlos's store: a call in two languages
A small business owner takes a sales call in Spanish while the representative speaks English, with translation running live in both directions.
On the floor: retail service, cut one
A short brand vignette following a retail representative through a customer interaction, from greeting to handshake.
On the floor: retail service, cut two
An alternate cut of the retail service vignette, same setting and talent, different framing.